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Has anyone upgraded yet? ANy issues? How did the upgrade go? How have workflows gone since the upgrade? We are getting ready to embark and would like any feedback or experiences that anyone has experienced.
Posted : January 8, 2015 7:07 am
We upgraded a couple weeks ago. Things are going very smoothly. We are actually seeing better stability and fewer chart crashes. We upgraded from 12.0.4 to 12.0.7 We didn't have to redo anything other than EDI plugins. Settings stuck, preferences stuck, forms worked fine.
Posted : January 8, 2015 7:21 am
We are pretty much in the same boat as hbias. Good results thus far. Fewer crashes but it still crashes. There were some billing things which were fixed as well. I haven't heard any complaints from our billing team in a while. I did ask that they report anything they were experiencing to me.
Posted : January 8, 2015 7:30 am
We upgraded on Nov 23rd. Our experience was horrible...we contracted GE to do the install as we have always done. The install engineer did not run a script that would allow us to change the ICD implementation date (comes set to 10/01/2014). This one mistake caused huge errors--couldn't enter billing, chart was crashing constantly since we were obviously still choosing ICD-9 codes in EMR. Make sure the ICD-10 implementation date is changed before you "go-live" with the upgrade.
We are still experiencing instability and the known issues list is LONG. From fairly unimportant items-hovering in the schedule doesn't work to as important as when changing a medication, the date defaults to the date the original medication was prescribed making it hard to see the change. Also, you can't set an approximate date on problems--the ok button greys out when the approximate box is checked.
I do like some of the changes, the find patient in the ribbon and on the top right is nice, being able to "close up" the ribbon for more screen space is nice and the ability to get to all modules in chart is also nice.
One last bit of advise, check your users permissions...we had some odd things happen where some users were inactivated and some lost permissions. I did not have a current report of the users privileges so I would recommend running one before you upgrade just in case.
Posted : January 8, 2015 7:58 am
we just upgraded to 12.07 and the forms are messed up. It freezes, crashes, show all kinds of coding characters. Need help asap.
Posted : January 11, 2015 7:52 am
What kind of forms you are using. We had same issue with GE Cardiology forms. We had replace "vitalib.txt" since it was wiped out with new one and GE Cardiology forms are using some fuctions from it.
Posted : January 19, 2015 3:48 am
Just my 2 cents, I have not seen any improvement in crashes. Each provider still gets kicked out 5 or more times a day. All GE can say is we know about it. You would think it would be a priority. My providers at the moment would much rather have a stable system than a short CVS. Yes it needs work but it shouldn't be before making the system stable. If GE used the system I bet it would be much better.
Ok I feel somewhat better.
Cecil
Posted : January 27, 2015 11:48 am
