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cliffstark said:
That's exactly what I was thinking too. I don't recall seeing this error but I've honestly never used that button from the CPOE form. I've always either just added the Prescription to the encounter or click the "Renew Rx" button at the top of the chart.
Thank you very much for your time.
Let me know if it does resolve the issue.
Posted : December 19, 2012 7:32 am
Topic starter
So far so good. What really doesn't make sense is sometimes it works and sometimes it doesn't. If I create a blank visit and add the "CPOE A&P CCC" form by itself, then click the Rx refills button, it seems to work just fine.
I also added the prescription form to the encounter type and it worked. I then removed prescription from the encounter type, tried it again, and it still worked.
Posted : December 19, 2012 10:07 am
weird, i know CPS has a lot of glitches, and it seems that it doesn't happen to everyone. I have studied their programming as i do my own programming and build work arounds to improve workflow, and I do not understand why they do certain things they do in the application. And I then understand why it is not performing very well.
Posted : December 20, 2012 12:31 am
Topic starter
I'll take that answer 🙂
Posted : December 20, 2012 12:44 am
We were getting this error as well. We found the error was caused by the Prescriptions form being added into the document when the document template had the erroneous extra bracket ("]") at the end of it. The extra bracket sometimes gets added by Centricity to the end of Document templates. We removed it and no longer got the error. It may be best to include the Prescriptions form in the Document Template by default in case Centricity inserts the bracket again.
Matthew Johnson | Fisher-Titus Medical Center | [email protected]
Posted : December 20, 2012 1:21 am
Topic starter
I noticed that last night and said "I bet that is what's causing the issue". The extra ] was at the end of the E&M Advisor on our encounter and I figured the extra bracket was added to possibly attempt to disable that form?
Thank you all for your help. We have Happy(ier) doctors now. Until something else comes up 🙂
Posted : December 20, 2012 3:33 am
You probably have a typo in you template. Take a look at it and there might be an extra "]" added to one of the forms.
Posted : February 13, 2018 4:59 am
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