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We are having some issues with the care alert being hidden when opening a document from the desktop. The providers do not see the care alert until they are finished updating the document and try to end it, and a message pops up telling them that they must close the care alert before they can end the update. Is there a way to make sure that the care alert is always on top? It seems that this has started happening since we upgraded to 10.1.3.301. Any help would be appreciated
Posted : May 28, 2013 6:46 am