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Carehealth Discount Card page printed

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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mcwilson

(@mcwilson)

Posts: 92

Estimable Member

Topic starter

My providers are telling me when they eRx specific prescriptions (i.e. Lyrica) they get a printed page that is a CareHealth patient discount card 1 pager.

The print out lists where the script was sent and states by presenting this printout you could save money on the prescription.

Does anyone know where/how it is controlled whether this "Discount Card" page is printed or not?

Thanks,

Mike
Regional Brain and Spine

Posted : October 14, 2019 3:40 am

jessicaw

(@jessicaw)

Posts: 434

Prominent Member

Maybe this has been fixed but the last demo I watched on 12.3 stated that there was no way to turn this feature off and that it would display the message that a coupon was printed even if there was no coupon to print. We are currently on 12.2.2 and this was one of the "cons" I marked on my list for upgrade.

Posted : October 14, 2019 6:03 am

mcwilson

(@mcwilson)

Posts: 92

Estimable Member

Topic starter

Jessica,

We are on 12.3.2 and if there is a way to turn it off I can't find it.

Thanks for your response.

Mike

Posted : October 14, 2019 9:11 am

dmcintire

(@dmcintire)

Posts: 48

Trusted Member

The release documentation for 12.3 had this to say about disabling the discount printouts.

Disabling medications discounts and alerts
After signing, discounts print or are automatically transmitted with e-prescriptions to the patient’s pharmacy. If your clinic prefers not to participate in medications discounts and alerts, contact Centricity Services at 888.436.8491 to disable this feature.
IMPORTANT: Requests to disable this feature must be made by clinics or healthcare organizations, not by individual providers.

Posted : October 15, 2019 1:27 am

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