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We are a new user of Centricity EMR 9.5, SP 1. Occassionally, users raise an error, "Centricity EMR has encountered an error & will shut down--A crash log file has been written to disk. ...Error: Exception Access_Violation (0xc000005) at address 0xf40dede9."
Users also complain that the cursor disappears.
We are using Citrix for system access.
Has anyone else experienced either of these and know what causes the errors?
Posted : May 21, 2012 2:01 am
GE is working on this issue. Should have fix in SP3.
Posted : May 21, 2012 4:10 am
We are on 9.8.4 now and guess what? 3 years later and still having the same issue.
We plan on going to EPIC eventually.
Posted : February 18, 2015 6:53 am