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Centricity Provider vs Other Provider Licenses

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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rwilliams

(@rwilliams)

Posts: 454

Honorable Member

Topic starter

We are renewing our licenses and purchasing more licenses for providers that we added to the practice. In the last year or two, many of our MD/DO providers have been replaced by PA/ARNP providers. We figured that since they replaced a provider that we could use the former providers license in Centricity. Provider licenses are about 2x the cost of "Other Provider" licenses. GE is telling us that even though we have a half dozen unused provider licenses, we must purchase as many "other provider" licenses to be in license compliance. This doesn't seem right to me as we have a license that is even better than the require license for that provider.

Is this everyone else's experience with GE Licensing?

Posted : March 28, 2018 12:47 pm

acantu

(@acantu)

Posts: 722

Prominent Member

Others are Non-Billable providers and regular providers are billable. If you try to bill for more providers that are licensed you will get an error saying you don’t have enough licenses. I know you can work with your GE rep to get some discounts here and there but it is very limited.

Posted : March 28, 2018 1:15 pm

rwilliams

(@rwilliams)

Posts: 454

Honorable Member

Topic starter

Maybe it is different in CPS but "other providers" in CEMR include any provider other than MD/DO. For us this includes ARNP, PA, Dietitian, Physical Therapy. Basically anyone who is billable without billing under the physicians license.(has their own NPI)

We are not receiving any errors about not having enough licenses, though I think that might be more of a function of the PM system which is not included in CEMR.

We have quite a few extra "Provider" licenses, but they are telling us we can not use them for ARNP or PA's, both of which are billable directly under their own NPI. They are stating we need a lesser license of "Other Providers" for them. If we purchase tens of thousands of dollars of licenses for these mid-level/nonphysician providers like they are telling us we need, we will end up having 5-6 provider licenses left unused.

Posted : March 28, 2018 2:16 pm

lkeith

(@lkeith)

Posts: 457

Honorable Member

I would see if you could reduce the number of licenses for provider licenses if you no longer have that many providers.

Posted : March 29, 2018 1:53 am

SLHV

(@slhv)

Posts: 478

Honorable Member

I know this is very unusual, but you may actually have to read the license agreement that was blindly agreed to when the licenses were purchased.

Here's what CPS 12.0 says:

To fully understand your license grant, you need to review the following definitions: Physician is defined as a doctor of medicine, osteopathy, dental science and/or psychiatric medicine; Physician licenses are purchased for the maximum number of Physicians authorized to use the Software. Provider is defined as each individual other than a Physician designated by the software as a billable provider of healthcare services, including nurse practitioners, physical therapists and other non-Physician billable providers of healthcare services; Provider licenses are purchased for the maximum number of Providers authorized to use the Software. Concurrent Users are defined as the maximum number of users authorized to simultaneously log on to the Software; Concurrent User licenses are purchased for the maximum number of users authorized to simultaneously log on to the Software; Designated Individual is defined as a particular individual who has been identified by name and user authorization ID, regardless of whether the individual is actively using the Software at any given time; Designated Individual licenses are purchased for every individual authorized to use the Software. Enterprise is defined as the Customer and any entities controlled by or under the control of Customer.

-dp

Posted : March 29, 2018 6:32 am

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