Welcome to the NEW CHUG— your ultimate destination for cutting-edge insights and discussions at the intersection of healthcare and technology.

Our platform is dedicated to exploring the dynamic landscape of healthcare technology, empowering professionals, enthusiasts, and innovators alike with the knowledge and resources to navigate the rapidly evolving field.

From telemedicine revolutionizing patient care to the transformative potential of artificial intelligence in diagnostics, we delve into a myriad of topics shaping the future of healthcare delivery. Whether you’re a seasoned healthcare IT professional, an aspiring entrepreneur in the digital health space, or simply curious about the latest innovations, our curated content, expert interviews, and thought-provoking articles provide a comprehensive exploration of healthcare technology’s most pressing issues.

Join us as we navigate the forefront of innovation, driving forward the transformation of healthcare for a healthier, more connected world.

Have questions or suggestions? Please use the contact button below.

Notifications

Clear all

Citrix Slowdown on Mac

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

3 Posts

2 Users

0 Reactions

57 Views

RSS

ekappes

(@ekappes)

Posts: 87

Estimable Member

Topic starter

We have one physician who uses Citrix on his Mac in the office. After a few hours, he sometimes finds that the EMR (9.8.3) has gotten slow, as in 15-30 second response time between clicks. Meanwhile, the EMR is responding normally for others, and the other Citrix app he's using is also normal.

If I end his Citrix session and he reconnects, he's OK again. The main problem is that he sometimes is still seeing patients after most people (including IT) have left for the day, so he has to wait longer than usual for assistance. One solution would be for him to use one of the many Windows fat clients around him, but that solution would not be popular. Are there any special Citrix/Mac/EMR settings at which I should be looking?

Posted : November 18, 2014 4:30 am

bruins1986

(@bruins1986)

Posts: 233

Reputable Member

I know this isn't very helpful so I apologize but we have a lot of issues with Citrix and Macs. We have another group that handles Citrix so I don't know exactly what they have to do to get it working but I do know they always sound deflated when we tell them it is a Citrix/Mac issue...

Posted : November 18, 2014 10:00 am

ekappes

(@ekappes)

Posts: 87

Estimable Member

Topic starter

We have just learned that he was clicking on PACS links in the chart and minimizing them rather than closing them. Once he had seen several patients and had 7 or 8 MRI studies open, the EMR was slow (not a big surprise). Once he closed the images, the EMR was back to normal.

Posted : November 21, 2014 10:31 am

Share:

24 Forums
9,940 Topics
39.9 K Posts
0 Online
6,470 Members

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

Powered by wpForo Powered by wpForo version 2.4.0