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We've had two instances this week where LinkLogic has basically quit working and throws hundred of errors processing jobs. Imports fail as do Exports. It looks like a new Clinical Summary export job may be causing the problem.
One symptom of it is that the counter for exports in the LinkLogic Setup Defaults dialog gets reset to 0 and the Activity log shows 2061 and 2095 errors.
Internal MLDB failure: L3JobMgr::createTableAndInsert: (Check mlerrlog.txt file for details): COULDN'T EXECUTE DATABASE SQL STATEMENT
Job Clinical Summary Export GTHANCDR: A serious error occurred while determining which
patients to export. Please check the Activity Log and mlerrlog.txt for additional details.
Setting the counter to 1 fixes the exports and they begin to happen again. Bouncing the DTS service fixed the imports today. Monday it was deleting a "blank" row in one of the LinkLogic tables.
GE is looking at it but I wondered if anyone had seen anything similar and what they did to fix it.
Thanks,
David Shower
OU-Tulsa
Posted : June 21, 2012 5:10 am