We are trying to require certain users to break the glass when accessing a chart document that has been marked with a confidentiality type. We are finding that when we give “access on demand” privileges for a confidentiality type the user can break the glass on the document, but the document is only visible under the documents tab if the user is the responsible provider for the document. Giving the user the “view” privilege for that confidentiality type allows the user see the document in the documents tab, but they no longer have to break the glass to view the document. We would like to be able to allow users to see that there is a confidential document in the chart but still break the glass to view the document. Has anyone experienced a similar issue or found a solution?
Thanks
Same issue here