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Confirming eRx requests in CEMR 9.10.x

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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kbedee

(@kbedee)

Posts: 10

Eminent Member

Topic starter

We are creating workflows for the eRx process in CEMR 9.10.x. Does anyone have a process they use for front office staff to verify that a specific prescription has been received from a specific pharmacy without the need to begin an Rx refill? I know that once the refill has been started/completed the front office can check the chart for the associated document. I also know the front office can navigate to the authorizing providers Rx Renewal tab and see that there is/is not a request for a particular patient, but cannot see the medication or pharmacy. Our patients commonly call to verify that the request was received from the pharmacy and we are hoping someone has a method where the front office staff can confirm the receipt of the request without starting the renewal where they could potentially make changes to the medication.
Thanks

Posted : June 19, 2017 5:47 am

dcarpenter

(@dcarpenter)

Posts: 323

Reputable Member

Great question! I am asking our GE trainer who showed us the new RX Renewal workflow if there is plans for a banner/history view to show in a patient's chart what is requested via eRx request. so far I am still waiting, but we are very interested as well. if we hear anything, we will update the forum.

Posted : June 20, 2017 11:58 am

rminatee

(@rminatee)

Posts: 10

Active Member

Reviving this thread a bit. Would you be willing to share the workflows you have devised for prescription refills and CEMR 9.10? We are about to upgrade from 9.8 and are struggling with the concept of the renewals tab.

Thanks,
Rachel MInatee
[email protected]

Posted : February 12, 2018 5:17 am

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