We have moved a pilot clinic to run EMR 9.8.12 in a Citrix 7.6 environment. The users are experiencing multiple EMR crashes daily. Is anyone running EMR 9.8 in Citrix 7.6 without issues? If you have had issues in Citrix 7.6 any suggestions on troubleshooting? Thanks.
We are on 9.8.13 and were thinking about upgrading to 7.6 because it is required for 9.10. However, upon checking with GE, they told us not to do that because version 9.8 is not compatible with Citrix 7.6.
We are running C-EMR 9.8.13 on Citrix 7.6, and have been doing so since the beginning of February. We had an issue with webcams working through Citrix, but we applied a Citrix VDA( I'll have to look up which one) that resolved the problem.
Did anyone ever hear more about this issue? Did you do anything that seemed to relieve the issue?