Welcome to the NEW CHUG— your ultimate destination for cutting-edge insights and discussions at the intersection of healthcare and technology.

Our platform is dedicated to exploring the dynamic landscape of healthcare technology, empowering professionals, enthusiasts, and innovators alike with the knowledge and resources to navigate the rapidly evolving field.

From telemedicine revolutionizing patient care to the transformative potential of artificial intelligence in diagnostics, we delve into a myriad of topics shaping the future of healthcare delivery. Whether you’re a seasoned healthcare IT professional, an aspiring entrepreneur in the digital health space, or simply curious about the latest innovations, our curated content, expert interviews, and thought-provoking articles provide a comprehensive exploration of healthcare technology’s most pressing issues.

Join us as we navigate the forefront of innovation, driving forward the transformation of healthcare for a healthier, more connected world.

Have questions or suggestions? Please use the contact button below.

Notifications

Clear all

Customizing Registration screen

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

6 Posts

6 Users

0 Reactions

68 Views

RSS

pprice

(@pprice)

Posts: 32

Trusted Member

Topic starter

All,

We are an ortho clinic who is having some issues with scheduling equally unassigned patients to physicians. I need a way to track this in our system when a patient calls for an issue but doesn't have a physician picked out. My clinic manager wants to add a check box on the registration screen to state they are an unassigned patient. Is there a way to do this, or does anyone have a better solution for me? I have one doctor who thinks he isn't getting the equal amount of patients as someone else in the practice and I want to track the unassigned and who gets them to prove his theory is incorrect.

Any help would be greatly appreciated!

Posted : December 5, 2016 10:08 am

[email protected]

(@jrodriguezwebsterorthopedics-com)

Posts: 41

Trusted Member

*following*

I would like to be able to track this as well.

Posted : December 5, 2016 10:15 am

kmarsh

(@kmarsh)

Posts: 85

Estimable Member

I don't think you can change the reg screen. We have a custom banner that displays the name of the patient's responsible provider ( {PATIENT.RESPPROVID} ). We also have a user called 'Unassigned, Provider' which can be assigned to new patients or to patients of physicians who have retired and who haven't yet been assigned or haven't picked a new provider. If 'Unassigned, Provider' is selected from the Resp Provider dropdown on the reg screen, it will appear in the banner when the chart is open and when the patient comes in, the receptionists can select the correct provider. I hope this helps or at least gives you some ideas. I haven't tried to run a query or create a report tracking this.

Posted : December 5, 2016 11:44 am

bhoover

(@bhoover)

Posts: 360

Honorable Member

You could do a crystal report/query to return the number of patients assigned to each provider over a given time frame. That will at least give you some retrospective data and allow you to tell staff if they need to adjust. If you take a look at the patientprofile and doctorfacility tables you should be able to find what you need to do it.

Brad

Posted : December 6, 2016 1:13 am

Michelle

(@michelle)

Posts: 38

Eminent Member

We do not track our unassigned patients through Centricity, but rather do it manually through our phone receptionist. When a patient calls in that has never been here before, the receptionist records the patient's name on a spreadsheet and then follows a rotation of our providers as to which one is next scheduled to get the new patient. The only time we stray from the rotation is when the patient calls in for a back problem, then they get automatically routed to our back surgeon.

It would be nice if we could do this rotation feature in Centricity. Hopefully GE will get progressive with this related to Ortho. doctors.

Thanks.

Michelle

Posted : December 6, 2016 2:20 am

angelahunsberger

(@angelahunsberger)

Posts: 290

Reputable Member

Summit Software can do this for you. I've seen them do something very similar. Here is the contact information:

Summit Software Technologies, LLC
Eric Whicker, President/CEO
(260) 420-4183
[email protected]

Posted : December 12, 2016 9:01 am

Share:

24 Forums
9,940 Topics
39.9 K Posts
4 Online
6,470 Members

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

Powered by wpForo Powered by wpForo version 2.4.0