Hello Everyone,
We are having issues with the additional DEA not printing on certain medications. The DATA2000 will print out on Suboxone but will not print out on the Zubsolv. Any suggestions?
Thank you :]
In your /CRWRPTS folder, there are files to control what the printing looks like for prescriptions in each state. For example, PRESCMA.rpt is the prescription file for the state of MA.
Look for a formula field likely called "auth_Data2000" and review the logic. You may find that the script is only looking for the work "Suboxone" and not other similar meds.
Rather than all the variant on name, you may want to look at the GPI for the medications, perhaps something like startswith ["6520001020","652000100E"]
Coincidentally, I am looking at this exact thing right now. So, you may need someone to help you with the exact codes to look for and match on.
Lastly, you will then need to work with your IT team on how they load these to Citrix servers, and/or load to every workstation, etc...
Let me know how you do...
~Joe