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Default Printers in EMR 9.8 "not sticking"

CPS, C-EMR, PM

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Anonymous

(@Anonymous)

Posts: 0

New Member Guest

Topic starter

Hi! We upgraded to EMR 9.8 almost three weeks ago. One of the many items on our list of things our providers are not happy about is that the default printers for functions (ie handouts, prescriptions, letters, etc) are not "sticking". They keep changing with every patient. We are on term servers and fat client. Anyone else encountered this? Looking for some advise while waiting for feedback from GE..... Yell

Posted : June 18, 2014 9:43 am

jamesedward

(@jamesedward)

Posts: 257

Reputable Member

There's an issue with task-based printers not sticking.

Some other folks had referenced tweaking the CFW.INI file although, I don't know exactly what they changed (may be resetting "UseClientName=FALSE" to =TRUE).

What are your important "many items on our list of things..."'?

Posted : June 18, 2014 10:24 pm

Conda

(@crobinson)

Posts: 255

Reputable Member

We upgrade to 12 from 11 on 6-7-14 here are some of our issues

By the way we upgraded to version 12 SP3

Here are some of the issues we had our upgrade itself only took about 1-2 hr so that
was good but

Adding or editing meds you now have to change the method to historical because it ask for amount and assumes you want to prescribe if the pharmacy is a ePrescribing
on

FH/SH new form does not pull in past histories this is how the form was made so you have to manual re-enter according to GE

Phone note pulls in all the patients problems into the note

All preferences do not stick this means encounter types, history views, flow sheet
views etc even in SP3

Letters,and encounters you can no longer bold, underline or italicize unless you use keyboard shortcuts only

Lab orders at times are requiring stop dates if you touch the stop date field by accident you cant get past it

Securities were changed

Window frame were overlapping so you can’t see any of the icons at the bottom on your toolbar if your chart if maximized and you have to go to your properies and change it to use not use small icons

This one is just irritating but you cannot have administration and chart open at the
same time

Flags do not open to patient charts half the time so if you have a flag on your
desktop of john smith it may or may not open to his chart and you will not know
which john smith it is about

Some of our inquiries no longer work one of them is the race ex: show me all patient that patient is white but is will show if you choose patient is not

Some of our table were overridden for example our in-house lab tables we are still
trying to figure out what these 3 are

None of our race or ethnicity came over in the conversion

Dragon was effected

Problem importing bulk charges from Orchard. System locking up and getting system errors. They replaced the mikcreatedpatientvisit stored
procedure. According to Robert the build of version 12 is not working
properly.

We have orchard for our labs and none of our results went into the chart the first day

Posted : June 19, 2014 12:38 am

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