Hi! We upgraded to EMR 9.8 almost three weeks ago. One of the many items on our list of things our providers are not happy about is that the default printers for functions (ie handouts, prescriptions, letters, etc) are not "sticking". They keep changing with every patient. We are on term servers and fat client. Anyone else encountered this? Looking for some advise while waiting for feedback from GE.....
There's an issue with task-based printers not sticking.
Some other folks had referenced tweaking the CFW.INI file although, I don't know exactly what they changed (may be resetting "UseClientName=FALSE" to =TRUE).
What are your important "many items on our list of things..."'?
We upgrade to 12 from 11 on 6-7-14 here are some of our issues
By the way we upgraded to version 12 SP3
Here are some of the issues we had our upgrade itself only took about 1-2 hr so that
was good but
Adding or editing meds you now have to change the method to historical because it ask for amount and assumes you want to prescribe if the pharmacy is a ePrescribing
on
FH/SH new form does not pull in past histories this is how the form was made so you have to manual re-enter according to GE
Phone note pulls in all the patients problems into the note
All preferences do not stick this means encounter types, history views, flow sheet
views etc even in SP3
Letters,and encounters you can no longer bold, underline or italicize unless you use keyboard shortcuts only
Lab orders at times are requiring stop dates if you touch the stop date field by accident you cant get past it
Securities were changed
Window frame were overlapping so you can’t see any of the icons at the bottom on your toolbar if your chart if maximized and you have to go to your properies and change it to use not use small icons
This one is just irritating but you cannot have administration and chart open at the
same time
Flags do not open to patient charts half the time so if you have a flag on your
desktop of john smith it may or may not open to his chart and you will not know
which john smith it is about
Some of our inquiries no longer work one of them is the race ex: show me all patient that patient is white but is will show if you choose patient is not
Some of our table were overridden for example our in-house lab tables we are still
trying to figure out what these 3 are
None of our race or ethnicity came over in the conversion
Dragon was effected
Problem importing bulk charges from Orchard. System locking up and getting system errors. They replaced the mikcreatedpatientvisit stored
procedure. According to Robert the build of version 12 is not working
properly.
We have orchard for our labs and none of our results went into the chart the first day