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I've found that if a Document on my Desktop has an Urgent routing comment, when I navigate to my Flags and rest the mouse on one of the upper flags, the content of the document's routing comment is displayed in a flyout. This means that an urgent routing comment of Patient A shows up as though it is a flag for Patient B. I can recreate this repeatedly, as can others in our organization.
Has anyone else seen this behavior? I've reported it to GE, but they say they haven't had any other reports of it. If you have seen it, do you know if there is a way to prevent it from happening?
Thank you,
Mary
Posted : September 17, 2014 1:32 am