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Dosing Calculator IE11

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

9 Posts

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mond08

(@mond08)

Posts: 74

Estimable Member

Topic starter

Hi,

Has anyone gotten the Dosing Calculator to work with IE11?

We are on C-EMR 9.8.12 and upgraded to IE11 a few weeks back to help with some other applications, however it seems to have broken the Dosing Calculator. It is not used that often, but there are some clinicians who still utilize it.

Has anyone gotten this to work with IE11?

Thanks

Dave

Posted : July 12, 2017 6:07 am

swestfisher

(@swestfisher)

Posts: 132

Estimable Member

I'm not sure of the corresponding version for C-EMR but CPS doesn't support IE 11 until 12.2.0. The primary sticking points are the Dosing Calculator and Growth Charts.
Steve

Posted : July 12, 2017 6:18 am

rwilliams

(@rwilliams)

Posts: 454

Honorable Member

This is a known issue but you might be able to get it to work by switching IE to compatibility mode with the JBOSS URL in IE. When you are on the dosing calculator, press Ctrl -N which should open an IE window with the URL filled in already. (with an error) Then click on the gear icon in the upper right corner and go to "Compatibility View Settings" and add the site to the compatibility view list. Close the dosing calculator and reopen to see if it works.

EDIT: Updated for clarity, the change should happen on the client, not the Jboss server itself

Posted : July 12, 2017 7:35 am

swestfisher

(@swestfisher)

Posts: 132

Estimable Member

Compatibility View never made any difference to us in the Dosing Calculator.

Posted : July 12, 2017 8:03 am

rwilliams

(@rwilliams)

Posts: 454

Honorable Member

What is broken on it? I have 9.8.13 which is not supposed to work with IE11 but I am using IE11 on my machine and the dosing calculator loads and if I type numbers in I get results at the bottom.

Posted : July 12, 2017 8:37 am

mond08

(@mond08)

Posts: 74

Estimable Member

Topic starter

Are there any good alternatives that any can recommend?

Dave

Posted : July 13, 2017 1:09 am

swestfisher

(@swestfisher)

Posts: 132

Estimable Member

I think you will have to either upgrade to a version that supports IE 11 - or use a third-party dosing calculator.
Steve

Posted : July 13, 2017 1:26 am

DavidShower

(@davidshower)

Posts: 1255

Noble Member

Another option, if by "broken" you mean you get the warning that you aren't using the correct version of Internet Explorer, you can edit the dosingWizard.js file in the DosingCalculator/script folder under your JBoss deployment. That's where the version test is and you can modify the test to allow 11 or disable it completely. But then, you would have no guarantee that things are actually working right. You would have to test extensively to make sure things were returning correctly.

Posted : July 13, 2017 2:18 am

BrianAPHN

(@brianaphn)

Posts: 106

Estimable Member

Is it broken for all users your just a certain provider?

Just a thought I had a pediatrician that was having issues with the growth chart awhile back. He had the & character as part of his password. I have found that certain areas of EMR do not like special characters as part of their passwords.

Brian

Posted : July 14, 2017 6:22 am

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