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Dragon Version 11.0.3 Problems with CPS 10

CPS, C-EMR, PM

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Anonymous

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We are about to upgrade to CPS 10 and I am now told that our version of Dragon is not compatible with CPS 10. There is a fix coming out in September but that does not help me now. Thinking of not upgrading due to this. All of the physicians use Dragon on a daily basis. ANyone experiencing difficulties?

Posted : July 11, 2012 4:05 am

Anonymous

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We recently went live with CPS 10 and DragonMedical 11. All of my Physicians are struggling with it. Much of their struggle is that is is new and they have not trainined it a whole lot yet, and because they struggle they dont want to use it. However, I have found out that Dragon gets extremely confused with-in a Citrix environment when editing takes place in the EMR on text that was created with Dragon. The way Dragon is trying to solve this is having the users use the "Dictation Box" with-in Dragon and transfer the text into the EMR form. I have tested this with several of my Physicians and it works really well. They are seeing better accuracy and display times. The down fall with that is the mikes we use can not be programmed to automatically open the dictation bak and automatically tranfer the text, so the Physicans have to say those extra commands.

On a side note with Dragon, one other area we are sturggling is that our Transcription Department would like to be able to hear what the Dr's have said along with reading there Dragon text with-in the EMR. Do you know of a way that we could easially share voice files?

Thanks!!

Posted : July 16, 2012 1:00 am

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