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EMR 9.10 Content problems

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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relliott

(@relliott)

Posts: 145

Estimable Member

Topic starter

We upgraded our TEST environment a couple of weeks ago and since then I have been unable to do any testing due to content problems. All of my specialty dropdown choices are gone (even family practice). PMH, PSH, Patient Instructions forms are blank. Buttons on the forms don't work at all.

I have verified files like usrlibccc package type is "Full" and CCC files for Form Preferences are loaded. All other files seems to be correct, but still content is not working correct. I have reached out to engineer who did install but he just wanted to know if I imported all of the .ckt. There is nothing that should be imported since the forms are there, but just not functioning correctly.

Any advice or anyone else experience this?

Thanks

Posted : January 16, 2017 6:54 am

Adam Daniel

(@adaniel)

Posts: 524

Prominent Member

If the latest ccc basic package was also installed, they may have put in the usrlib.txt that's in the ccc basic. What is the date for that file in your directory? I incidentally placed the basics usrlib over top of our full one and experienced the issues your mentioning, along with mel vomit etc etc.

Posted : January 16, 2017 8:06 am

relliott

(@relliott)

Posts: 145

Estimable Member

Topic starter

Thank you! Thank you!!!

That was it. I was focusing on the usrlibccc.txt.

I really appreciate your help.

Posted : January 16, 2017 8:39 am

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