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We are currently on CPS 10.1.3. Recently several of my users have reported to me that when they start a new document on a patient the list of Encounter Types wil come up blank. I have been able to occasionally reproduce this on their computers.
My first response was to reload the CCC forms we are using via the jobs.txt file. This seemed to work for about a week but now today one of the previous complainers (not a perjorative comment) reported it happened again to her one time. The rest of those who reported the issue have not had any recurrence of the problem yet.
Has anybody else seen this problem and if so how were you able to fix it?
Thanks.
Warren B. Scott, MD
Family Medicine of Mt. Pleasant, PC
Mt. Pleasant, Iowa
Posted : October 28, 2013 12:32 am
