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Export orders to service provider when completing/removing orders

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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jtlewis

(@jtlewis)

Posts: 35

Eminent Member

Topic starter

Hello,

We are using an external program to help manage our order authorizations/scheduling/etc. This is great for orders that are placed to in process, or for our workflow established for admin hold orders. The issue we are running into is when an order is marked complete, or when it is removed, Centricity doesn't send an additional message out of the interface to notify the external program.

Is anyone aware of a way to trigger orders to export when they are marked complete or removed?

Thanks,

Jonathan

Posted : November 14, 2018 3:31 am

kweedccrm

(@kweedccrm)

Posts: 2

New Member

To export orders that have been completed, have you considered using a Procedures Export with the "Export only completed orders" constraint?

For Canceled orders, there is an Export Orders constraint of "Include canceled orders". I've not used that before, so you might need to set up a parallel interface just to send out the cancellations...

Posted : November 16, 2018 11:14 am

jtlewis

(@jtlewis)

Posts: 35

Eminent Member

Topic starter

The orders will export if we manually send them, our goal would be for it to automatically do it. The only way they will send to the "provider" is if it is set to in process, or if the user hits "Send" on the orders screen.

Doing this for every order change would require a significant amount of time, therefore we are looking to somehow create a trigger for any update on the order.

Posted : November 19, 2018 6:42 am

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