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FH-SH-CCC CPS 12

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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Sirna

(@sirna)

Posts: 384

Honorable Member

Topic starter

Is anyone having issues with the new FH/SH Form in CPS 12? We are having huge issues with the form and have not had a resolution for the following:

Unable to remove a problem (pt informed staff of wrong issues)

CCC changes to the form are not sticking

Unable to remove comments from a previous problem that was added for a family member.

In all, everyone hates this form and are wanting to get some feedback from other users. Please let me know any issues you all are having. We are hoping this is a more widespread issue and not a local issues with the install etc.

Thanks!

Posted : June 10, 2014 1:25 am

Sirna

(@sirna)

Posts: 384

Honorable Member

Topic starter

We are still having growing pains with this form and are hoping to hear from anyone that may be having similar issues. Any feedback is greatly appreciated.

Posted : June 17, 2014 2:10 am

jsullenger

(@jsullenger)

Posts: 9

Active Member

Yes, the form is frustrating. That said, we've had success with removing a previous problem.

Example to re-create with test patient.

Open Office Visit or Preload document to access the FH/SH form

Select Father- then Refresh

Select FH of Colon Cancer

Add comment in upper right-hand "deceased"

sign document

Now append and do a full update or start a new office visit (pretending we're fixing the error in a subsequent encounter).

Select Father and Refresh

Select FH Colon cancer in the 'Edit FHx For' section in lower left of the FH sections

Backspace/delete the comment "decease" out of the box.

Select save update.

Comment will no longer be associated with FH of Colon cancer /Father. (also check your text to see it is removed).

Open a new Office Visit--comment will longer be associated with Father.

Posted : July 2, 2014 3:00 am

THandV

(@thandv)

Posts: 22

Eminent Member

Hi, we are now having this issue with removing a problem that was selected incorrectly. Is there anyway to remove the problem while still in the current update? The 'remove' button does nothing. Comments were not entered in the comment box, so there is nothing to delete there. We are just trying to completely remove the FH selection. Thanks!

Posted : September 10, 2014 3:40 am

cynbrown

(@cynbrown)

Posts: 1

New Member

we were having the same problem until one of our GE consultants sent us an updated CCC text file for that form.

this is the ccc FH-SH for the cardiology specialty.

CCCQE-User-Edit-FH-SH-Card-TFE.txt

we made a backup of the existing text file and replaced it with the one above. then we tested and used jobs.txt to push out to the client machines.

this fixed our problem with the FH-SH form.

Posted : September 24, 2014 10:37 am

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