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Growth Charts Error

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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DanaH

(@dhamildog)

Posts: 61

Estimable Member

Topic starter

Recently we had one provider that no matter what, was not able to view growth charts. It kept coming up with an error and then kicking her out.

I contacted GE support and they had me ask her to take out any special characters in her password to see if this resolved the issue. After she took out the special characters she was able to view growth charts again.

Just an FYI in case anyone has experienced this!

Posted : May 10, 2016 12:45 pm

DavidShower

(@davidshower)

Posts: 1255

Noble Member

I have seen this before. The @ sign is particularly troublesome.

Posted : May 10, 2016 1:48 pm

BrianAPHN

(@brianaphn)

Posts: 106

Estimable Member

I had one provider have the" &" sign in his login password. Changed the PW without the "&" and started working again. I have been told to watch using symbols in the PW.

Posted : May 11, 2016 2:30 am

ABoldrey

(@aboldrey)

Posts: 2

New Member

We were previously accessing a growth chart in the Vitals2 CCC form. With our upgrade over the weekend, we no longer have access to this form. Where are you all able to access a growth chart and growth percentiles? Any help would be appreciated.

Posted : August 30, 2016 4:31 am

DavidShower

(@davidshower)

Posts: 1255

Noble Member

There are buttons in the interface to launch growth charts and you can add SHOW_GROWTH_CHART() to an action button or a quick text to launch it.

Posted : August 30, 2016 11:53 am

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