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Have you guys ever done any "in place" upgrades of Windows server or CPS servers?

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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tnc

(@tnc)

Posts: 517

Honorable Member

Topic starter

I have a number of Windows 2008r2 servers, most of which I had to install because GE did not support newer OSs at the time. I have to have them upgraded before the end of support date of January 14, 2020. My first thought was to build new servers and perform migrations but in some cases that will incur big expenses which I would rather avoid. I will only do this on servers which I deem "healthy" so I do not carry over problems and I am not going to do it to my Jboss/SQL servers just because I have already built new servers and will migrate/upgrade later this year during a CPS upgrade. The servers I am considering an in-place upgrade are: DTS, Portal servers (web and app), and my Surescripts Document Management server. I already made a copy of the DTS server and was successful in upgrading it but I really couldn't test it in production to be sure.

So, have any of you guys ever done in-place upgrades? How did it go? Good idea? Bad Idea?

Mike Zavolas
Tallahassee Neurological Clinic

Posted : January 25, 2019 9:12 am

jwhite-uams

(@jwhite-uams)

Posts: 15

Eminent Member

Mike,

I totally understand your frustration when it comes to upgrading the OS on your servers. I used to work for Surescripts (aka Kryptiq) in Support and then Product Management so I'm very familiar with their processes/procedures for OS upgrades. The unfortunate situation is that with their software (Secure Messaging/Patient Portal and Document Management) they will require that they "do" the Migration from your 2008R2 servers to your new servers. Generally its a 4 - 6 hour quote and the difficulty depends on your previous setup. The "bill" will only be for the actual time used and most of their Customer Support people are good at what they do. I performed many of these types of Migrations and could get them done in a few hours as long as the servers themselves were ready to go.

If you have any questions let me know

Jonothon Scott White

UAMS - Regional Programs

Posted : January 25, 2019 9:51 am

petemarkey

(@petemarkey)

Posts: 373

Honorable Member

been a while but somehow, i think i got SureScripts to do the migration to a new OS as part of one the free upgrade processes. cause we were on eSM on 2008 and somehow got to 2012 without paying anything. bascially a SQL server dump and import and install of the product.

I am personally not a fan of any upgrade in place, especially a big one from like 2008 to 2012 then to 2016. The Surescripts products are so easy to install

I would talk to SureScripts.

DTS seems like a no brainer to start with a fresh OS install.

Are these virtual or are you hardware constrained?

Posted : January 26, 2019 1:57 pm

tnc

(@tnc)

Posts: 517

Honorable Member

Topic starter

I am all virtual except for my fax server which has some special hardware in it but that is already on 2012r2. I have enough free SAN space to experiment so I was thinking of upgrading my portal servers in the test environment then put them into production if they upgraded OK.

The DTS upgrade went fine this weekend as far as I can tell. I am keeping an eye on it this morning. That will help a lot because I have numerous interfaces on there and I would rather not rebuild from scratch on this one.

Mike Zavolas
Tallahassee Neurological Clinic

Posted : January 28, 2019 1:18 am

tnc

(@tnc)

Posts: 517

Honorable Member

Topic starter

The odd thing there is they actually encourage self-upgrade of several of their products (eSM, DM come to mind), at least now they do. I actually requested a rebuild to try to alleviate some of the issues we are having with the portal. They seem to be design flaws with no resolution. They did several upgrades already and we still have issues which can be traced back to our CPS 12.3.1 upgrade.

Posted : January 28, 2019 1:28 am

kbrandenburg

(@kbrandenburg)

Posts: 8

Active Member

Hi Mike,

I came across your post, and I wondered how things have been since your upgrades? We have a ton of interfaces on our DTS server as well, and we were thinking of doing an in place upgrade from 2008 to 2012 R2. Things still going well for you?

- Kim

Posted : August 8, 2019 8:03 am

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