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Topic starter
Is there anyway to hide inactive users when sending a flag? We had a provider send a flag to an inactive account. He selected this user when browsing the entire user list.
Posted : April 12, 2016 4:00 am
I don't think inactive users show up on the list. Are you using CPS? You might want to confirm the user was de-activated.
Posted : April 12, 2016 4:39 am
Topic starter
Good call - this person was thought to be inactive, among other people.
Posted : April 12, 2016 4:48 am
Great! Glad your issue was resolved 🙂
Posted : April 12, 2016 6:58 am
Having encountered this problem today, this script will fix Inactive users still showing up in the New Flag dialog:
UPDATE u
SET u.status='O'
FROM usr u
INNER JOIN doctorfacility df
ON u.doctorfacilityid=df.doctorfacilityid
WHERE df.Inactive=1
AND u.STATUS='A'
Posted : May 2, 2017 4:57 am
