Welcome to the NEW CHUG— your ultimate destination for cutting-edge insights and discussions at the intersection of healthcare and technology.

Our platform is dedicated to exploring the dynamic landscape of healthcare technology, empowering professionals, enthusiasts, and innovators alike with the knowledge and resources to navigate the rapidly evolving field.

From telemedicine revolutionizing patient care to the transformative potential of artificial intelligence in diagnostics, we delve into a myriad of topics shaping the future of healthcare delivery. Whether you’re a seasoned healthcare IT professional, an aspiring entrepreneur in the digital health space, or simply curious about the latest innovations, our curated content, expert interviews, and thought-provoking articles provide a comprehensive exploration of healthcare technology’s most pressing issues.

Join us as we navigate the forefront of innovation, driving forward the transformation of healthcare for a healthier, more connected world.

Have questions or suggestions? Please use the contact button below.

Notifications

Clear all

IE 9 and Centricity 9.5

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

4 Posts

3 Users

0 Reactions

62 Views

RSS

Alice Vuong, RHIA

(@avuong)

Posts: 39

Trusted Member

Topic starter

Hi there,

We are wondering if there are any folks out there running IE 9 on their Citrix servers with Centricity 9.5 (not CPS). We tested upgrading our IE on two of our servers but with the Growth Charts broke in result. The error message we receive when trying to view Growth Charts is:

"The Adobe SVG Viewer is required viewing Growth Charts, but it does not appear to be installed. Please contact your system administrator for assistance."

We checked the Growth Charts before upgrading and they worked.

Did anyone else receive this message and find a resolution?

Posted : May 17, 2013 3:58 am

jjordet

(@jjordet)

Posts: 545

Honorable Member

as big as we are, we're still on IE 8...takes a while to test and roll out. but it seems to me when we went to EMR 9.5, GE told us that JBOSS (growth chart app) wouldn't work with IE 9.

Posted : May 17, 2013 4:07 am

joshua.tilson

(@joshua-tilson)

Posts: 130

Estimable Member

As per GE Support:

IE 9 is only compatible with CPS 10.1.3 and higher.

Regards,
EMR Support

Posted : May 17, 2013 4:26 am

Alice Vuong, RHIA

(@avuong)

Posts: 39

Trusted Member

Topic starter

Thanks everyone. We are trying to upgrade our Kryptiq Patient Portal to v6.x. They recommend IE 9 to be installed but during our testing we found that it broke the Growth Charts... Just waiting to see what Kryptiq has to say now.

Posted : May 22, 2013 3:59 am

Share:

24 Forums
9,940 Topics
39.9 K Posts
0 Online
6,470 Members

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

Powered by wpForo Powered by wpForo version 2.4.0