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Topic starter
Hi there,
We are wondering if there are any folks out there running IE 9 on their Citrix servers with Centricity 9.5 (not CPS). We tested upgrading our IE on two of our servers but with the Growth Charts broke in result. The error message we receive when trying to view Growth Charts is:
"The Adobe SVG Viewer is required viewing Growth Charts, but it does not appear to be installed. Please contact your system administrator for assistance."
We checked the Growth Charts before upgrading and they worked.
Did anyone else receive this message and find a resolution?
Posted : May 17, 2013 3:58 am
as big as we are, we're still on IE 8...takes a while to test and roll out. but it seems to me when we went to EMR 9.5, GE told us that JBOSS (growth chart app) wouldn't work with IE 9.
Posted : May 17, 2013 4:07 am
As per GE Support:
IE 9 is only compatible with CPS 10.1.3 and higher.
Regards,
EMR Support
Posted : May 17, 2013 4:26 am
Topic starter
Thanks everyone. We are trying to upgrade our Kryptiq Patient Portal to v6.x. They recommend IE 9 to be installed but during our testing we found that it broke the Growth Charts... Just waiting to see what Kryptiq has to say now.
Posted : May 22, 2013 3:59 am
