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Topic starter
Hi All,
One of the (few) issues we had with the upgrade to 9.8.10 was that our existing interaction overrides were wiped from the system forcing providers to address the whole history of interactions on their first new prescription for the patient (since the update). Has anyone else noticed this? Does anyone know if these are stored in the database some how and maybe ours was overwritten?
Thanks
Mike
Posted : September 15, 2015 4:39 am
It has been that way for the last several SP updates for us. We would love a way to keep this from happening. It drives our physicians crazy!
Betsy
Posted : September 15, 2015 6:49 am
Topic starter
We put in two SRs already (little miscommunication on our end but maybe it'll emphasize the importance?) so if we get any response at all I'll be sure to share.
If anyone has figured out a way around it I'd be much appreciated! It is at least good to know we are not alone.
Posted : September 15, 2015 7:01 am
