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Our Well Child Age Specific-CCC form breaks daily since our CPS 12 upgrade. It puts a bunch of code into the visit. We have had multiple WebEx's with GE without results. Our physicians and nursing staff are beyond frustrated. This only happens to a few providers at a time, while others are not affected by it.
Please help!!!
Posted : August 19, 2014 5:04 am
Katie, where any changes made to the CCCQE-User-Edit-Pediatric-WCC-Age-Specific-TFE.txt or the CCCQE-User-Edit-Pediatric-WCC-Age-Specific.txt files in the CCC directory? Those are the two files that control the content of that form. Can you recreate the error and get a MEL trace? If not, if you have a screen shot of the MEL text in the note, it might give a clue where the error is.
Posted : August 19, 2014 7:29 am