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Topic starter
I wondering if there are any suggested best practices for modifying an appointment? Specifically I am worried about the users modifying the resource, facility, responsible provider, company and date. I feel like those fields could be problematic if modified after it is already scheduled.
Any thoughts?
Posted : April 14, 2015 6:46 am
For the most part, we do not allow staff to override this information. Other than the admin staff, only surgery schedulers have the ability.
Posted : April 14, 2015 8:31 am
Our scheduling, reception, and administrative assistants who work in and out of the scheduling module on a daily basis do not have the privilege attached to their user accounts to modify resource, facility, or responsible provider.
Posted : April 16, 2015 4:29 am
