I am wondering what others have found, our billing team is finding a hard close interferes with their ability to make corrections easily to tickets that are in progress in the previous month to correct for billing the next month.
I am wondering if anyone has a list of ideas or items that we should be concerned about if we do not hard close the database.
Thanks everyone for your help!
I know there are some reports within Centricity Reports module that are dependent on the hard closed batches. Reimbursement Analysis reports for example.
If you are using your PM reports as part of your overall accounting, you should hard close each month. If you do not hard-close and later go back to prior months to make changes or corrections, your PM financial reports will no longer match your accounting financial statements. Your historical reports become an ever-moving target inconsistent from month-to-month.
Many do not like that Centricity prevents you from changing batches/tickets from prior periods after a hard close, but that is necessary for proper recordkeeping. There are ways to make adjustments in the current period for things that happened in prior periods within Centricity. That is the recommended way to operate.