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Patient banner with secondary phone number

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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kathyl

(@kathyl)

Posts: 19

Eminent Member

Topic starter

In EMR 9.5 our patient banner code Home: {if PATIENT.ALTPHONE = "" then "None" else PATIENT.ALTPHONE endif} Work: {if PATIENT.WORKPHONE = "" then "None" else PATIENT.WORKPHONE endif} would pull in the first phone number in CPS 10 for the ALTPHONE and the secondary number for the WORKPHONE no matter what they were labeled as in PM (cell, office, mobile, etc.). In my test environment for CPS 11, I find it will put None for the WORKPHONE unless it is actually labeled Office in the PM side. What would the if-then code be to populate the secondary number no matter what it is labeled in the PM? Does this make sense?

Kathy Lugo

Ear Medical Group

210-547-1406

Posted : June 19, 2013 12:28 am

trichards

(@trichards)

Posts: 58

Trusted Member

We recently upgraded to CPS 11 from CPS 9.5 and our numbers seem to look good.

This is the language we are using, it is just a little different then yours but may help:

Home: {if PATIENT.ALTPHONE = "" then "None" else PATIENT.ALTPHONE endif} Work or Alternate: {if PATIENT.WORKPHONE = "" then "None" else PATIENT.WORKPHONE endif} Cell: {if PATIENT.CELLPHONE = "" then "None" else PATIENT.CELLPHONE endif}

We are however struggling with our Patient Banner since we had to add our Reg Notes to be viewable in the patient chart. Now we have to scroll down to see all the information. Needless to say, staff is not happy with it. I have been trying to replicate the System Banner with no success, has anyone been able to? Any suggestions?

Terri Richards, Elkhart Clinic

(574) 296-3396

Posted : August 21, 2013 4:47 am

DavidShower

(@davidshower)

Posts: 1255

Noble Member

Creating a History Tab view is helpful. We recently did one for our Pediatric clinic as we couldn't get all the info they wanted in the banner. Much easier to lay it all out on a History tab.

Posted : August 21, 2013 7:13 am

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