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Topic starter
The service that we are using for our appointment reminder calls has approached us about possibly setting something up for the recall appts for preventive services. We are on CPS 12 and in Scheduling you can schedule a Recall appt and then in the Reports module you can generate Recall letters from those. However, those are on the PM side and not in the chart module.
Is everyone just printing letters from the actionable folder and mailing them? Anyone figure out a way a call system could be used for these as well? Would love to here what everyone is doing.
Thanks!
Posted : December 5, 2014 1:01 pm
If the call system looks at a database, you can script something out that gets updated daily for the calls.
Posted : December 8, 2014 11:23 am
I would think that you could build a fairly simple report to do this with Crystal Reports. Essentially linking the PERSON table to the OBS and/or APPT tables to create an Excel spreadsheet listing patient names, phone numbers, and date of planned service.
Posted : December 9, 2014 2:41 am
Topic starter
My concern is for the reporting for MU. Acantu - unfortunately, non of our IT staff are proficient in sql, but when you say that we could "script something out that gets updated daily" are you saying that it could create a letter or would it be to update an obsterm or something along those lines?
Posted : December 9, 2014 4:09 am
