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Prescription refill workflow in EMR 9.12

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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smercier

(@smercier)

Posts: 11

Active Member

Topic starter

We are preparing for an upgrade from EMR 9.10 to 9.12 and I am looking for clarification, advice, training on how other health centers dealt with the changes within the prescription module. We do have a 9.12 test site for the health center, and us, to access, and have done the webinars and meetings with Centricity, but I feel that we are still missing a piece of the puzzle. How did the change impact workflow surrounding prescription refills, requests etc? I want to prepare them as best as I can. Any advice, information, thoughts will be greatly appreciated!

Thank you!

Sue

Posted : July 12, 2018 6:58 am

kmarsh

(@kmarsh)

Posts: 85

Estimable Member

We would be interested in this information as well. We haven't gotten our test system up yet but will be upgrading from 9.8 to 9.12 in September. The way refills are handled will have a big impact.
Thanks

Posted : July 17, 2018 10:54 am

cjames

(@cjames)

Posts: 58

Estimable Member

I would suggest holding off until SP2 is released. The refill form still has a lot of bugs in it.

Posted : July 20, 2018 12:10 am

smercier

(@smercier)

Posts: 11

Active Member

Topic starter

Thank you for the feedback, that does not sound promising, but I have been hearing that.

Thanks,

Sue

Posted : July 20, 2018 2:59 am

kclohessy

(@kclohessy)

Posts: 24

Eminent Member

Hello,

My organization is getting ready to upgrade to 9.12. I was very concerned about your comments regarding the "bugs" on the Rx Refill form in 9.12. Can you go into more detail as to what "bugs" you are referring to?

Thank you in advance,

Kathy

Posted : July 20, 2018 3:00 am

smercier

(@smercier)

Posts: 11

Active Member

Topic starter

That is what I am concerned about too. It seems to be set up so that the support staff are not in the workflow for prescriptions sent directly from pharmacies, and our health centers all utilize their support staff to review and "queue" up prescription for provider review and signature. They are worried about how the changes will impact their current work flow.

I appreciate everyone's input.

Thank you,

Sue

Posted : July 20, 2018 3:41 am

Beth Ann

(@beth-ann)

Posts: 135

Estimable Member

Any ideas when SP 2 will be released? We are scheduled to Go Live Sept 28th. For those of you already live, we are moving from EMR 9.8. How much time did you need for training? Thanks in advance.

Posted : July 27, 2018 2:33 am

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