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After upgrading from CPS 9.0.1 to CPS 10.1.3.300, I attempted to modify one of my prescriptions. I opened my custom prescut.rpt file in the C:\Program Files\Centricity Practice Solution 100\Client\crwrpts of my own desktop, just as I've done a hundred times before. After modifying the prescription file, I found that the changes were not showing on newly printed prescriptions. After much frustration, I finally deleted the prescut.rpt file from the folder entirely and tried again. The prescriptions are still printing and are using the format of the prescut.rpt that isn't even there. The only thing I can figure is that Centricity is using a .rpt file from some other location. Anyone ever seen this before?
Steve Peterson
Director of I.T.
Circle of Life Women's Center
Posted : January 4, 2013 4:09 am
I've seen this.. especially if you've upgraded and moved from one server to another and that older server is still in commission. The files can and do remain pointed at the previous server as \\old_server\old_file rather than \\new_server\new_file.
Check where those file locations are pointing, and you'll probably find your answer.
~S
Posted : January 4, 2013 4:34 am
Topic starter
Thanks sdoesken. That helped me find the solution, although the solution doesn't seem to make sense to me. I have a network share that holds a whole bunch of my customized reports. It seems that Centricity is looking there, but I can't figure out why. I know of no where in CPS administration to set the location for prescription reports. In fact, here is what the CPS 10 help file says,
"Fifty-two state-specific prescription reports exist in the \\Centricity Practice Solution\crwrpts directory on each workstation. You can modify your state prescription report as necessary. But, if you make changes, those changes must be made on every workstation used to generate prescriptions."
That's exactly how it worked in the past. Once I made a change, I would have to copy the .rpt file to each workstation using jobs.txt or manually. My guess is that GE added the ability in 10.0 to point to a network share but didn't update their documentation.
Posted : January 4, 2013 5:01 am
Glad I could help!
~Shane
Posted : January 4, 2013 5:03 am
