We recently started printing patient receipts from Centricity and the users are complaining about the slowness in printing. Testing it I've found that just generating a preview can take 8-10 seconds and doing a direct Close-Print can take from 15-20 seconds. Does anyone else experience the same results? I am inclined to just chalk it up to an issue with Crystal. Our VAR suggested it may be an issue with our server, but I doubt that.
Are there possibly some configuration settings that we are missing?
Thanks!
Are you trying to print from fat clients, or thin clients? We had slowness in printing anything on our thin clients. To fix the issue, I set up our network printers as a local printer on our terminal servers.
we have the same issue on think client... so if we set up a fat client with a local printer it will speed it up? sometimes it takes 30 seconds!!!