Problem while trying to Download CPS Knowledgebase Update files.

CPS, C-EMR, PM

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rajesh9999

(@rajesh9999)

Posts: 11

Active Member

Topic starter

Hello,

I'm a IT guy in a healthcare company and having CPS 12 Version. I haven't download CPS Knowledgebase update Since Feb 2017. Now my some Doctors require some new update on CPS and for that I'm trying to download and install all Knowledgebase files (FEB 2017 TO NOV 2017). I have downloaded 3 months Knowledgebase files (Sep, Oct, Nov) but when I'm trying to download some old Months files (Feb To Aug) it's showing this error "File Share Link Error (The link you are attempting to access is associated with files or folders that no longer exist or have been moved. Please contact the FileShare™ Link owner if you need further assistance)". Please someone help me to download these months file so I can start my installation process.

Thanks

Rajesh Singh

Posted : December 2, 2017 5:58 am

gibsonmi

(@gibsonmi)

Posts: 827

Prominent Member

You do not need the previous months. September was a full update, so it includes all previous months. Start with September and then do October, and then November.

Posted : December 4, 2017 1:03 am

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