Notifications
Clear all
Topic starter
Does anyone have a suggestion or a report that I can use to report on the work that the A/R billing team is doing. They do not always end up posting a charge, payment or adjustment which we can report on using other reports, we are trying to figure out maybe what and how many accounts they touch in a day and maybe even some capture of what they may have done.
Thanks in advance!!
Posted : April 19, 2021 7:48 am
There is a Patient Access Log under Reports - Administrative. This will give an accounting of all users or a specific one who has accessed patient information in Centricity (or you can drill down to one patient). We use it to see how many patient accounts our staff accesses each day, week, month. Really whenever we need to review it.
Also, we encourage our billing staff to utilize the correspondence notes in the patient's billing screen which you can run reports on.
Hope this helps.
Michelle C
Professional Orthopaedic Associates
Posted : April 19, 2021 8:39 am
