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Has anyone had users prompt about RDocData has been changed? We are now getting RObs and RProblems, and others.
Posted : October 14, 2014 4:26 am
I seem to recall our rdoc errors going away with an upgrade. We used to get them a lot in CPS 9.0, 9.5 and maybe 10.1.3, but I haven't seen them in CPS 11 or 12.0.3
Posted : October 17, 2014 7:18 am
We have seen that recently. How should the user respond?
Thanks.
Posted : October 22, 2014 11:17 am
I tell them to hold ctrl-n to respond "no" to each query (there are many). In this case where you can determine that it is a CPS error condition not caused by a human mistake
I used to tell them "it depends" because I had a doctor who would move from room to room, and open things multiple times so the RDOC message was legit in those cases. The yes/no answer would depend on if they wanted to use the values in the previous room or the new location in that case.
Posted : October 29, 2014 5:33 am
