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Topic starter
This seems like a mundane question, however I can't seem to figure it out. I have every authorization possible and I cannot remove a signed order. I cannot right click on the order and remove it, its grayed out. Is there something special I need to be doing or have access to?
One of our providers put in orders on the wrong patient and then they were signed off on, now the document is closed and orders are in that shouldn't be. Thoughts? thanks
Posted : January 21, 2014 5:24 am
The only way I know of is filing the document in error and then recreating the original document. That is what we do.
Posted : January 21, 2014 8:40 pm
Topic starter
That is what I was afraid of. thank you
Posted : January 21, 2014 10:58 pm
So if the Document is signed off, are the orders in a complete status? If not and they are in Process, you can highlight the order under the orders section and select remove. This will then give you a pop up stating it will make it cancelled and do you want to continue? Say yes and it will remove the order. It will still be in the note, but as long as you cancel it in the chart it should be ok.
Posted : January 21, 2014 11:08 pm
