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Referral process

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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kcampbell

(@kcampbell)

Posts: 14

Eminent Member

Topic starter

I would like to talk to someone on their process for insurance referrals. We are a multi specialty clinic. Our FP have to send insurance referrals and we don't want to miss any. We started a few years back using a referral order so that our referral specialist would get the flag. It works great-except we have to change this process because the referral order is GE's process for the TOC/HIE measure for MIPS. To meet MIPS we need to put in a referral order every time we send someone out of the clinic--this means that pts that have Medicare and we send out will have to have a referral order. This workflow would overwhelm our referral specialist.

I know this is a long question but hopefully someone could brainstorm with me. I'll be at CHUG in Nashville too if I could meet face to face.

Kristen
WTMA

Posted : September 5, 2018 8:35 am

acantu

(@acantu)

Posts: 722

Prominent Member

Hi Kristen,

I have a product called Referral Dashboard. It allows you to import Centricity Referral Orders or create manual ones. It is integrate to Centricity and counts towards MIPS. I would love to demo it for you. If you are interested, please feel free to contact me at [email protected].

https://medcode365.com/index.php/product/referral-dashboard/

Here are some features it has:

* Create Referrals or Import from Centricity
* Manage and Track Referrals
* Set Expiration Dates on Referrals
* Set STAT / URGENT Referrals to display STAT / URGENT across the Referral Document
* Internal bi-directional link to Imported Referrals
* Color Coding Status System
* Individual and Referral Team Performance Monitoring
* Directions for the patients to the Refer to Location
* Attach Chart Documents, Attachments, Medication List, Problem Lists
* Send Referrals and all attachments with one click via Fax Printer or Fully Integrate Faxcom System
* 100% Historical tracking of the Referral from Beginning to Completion
* Create Phone Notes and Save to CPS Chart
* Add Problems and Save to CPS Chart
* Overlay Referral Documents
* Reporting System to Allow you to Track Production and More
* Get credit for MIPS / Transition of Care

Posted : September 5, 2018 8:39 am

[email protected]

(@camvisualutions-com)

Posts: 2

New Member

Kirsten,

There are multiple options for Centricity Users available in the marketplace. Visualutions offers a referral tracking system with a fully customizable rules engine that integrates tightly into the CPS EMR. This solution is web based, so there is no software to install on your CPS clients.

I'd love to put you in contact with some of our clients so that you can discuss your workflow concerns with them to see if there are synergies between your needs and theirs.

You can see more information about the solution on our website: http://www.visualutions.com/referral-tracking/

Posted : September 6, 2018 8:43 am

aaubry

(@aaubry)

Posts: 14

Active Member

Hello Kirsten,

I would be happy to demo Visualutions' Referral Tracking Tool for you. Cam has already sent you the link to our website: http://www.visualutions.com/referral-tracking/

Referral Tracking Tool is a solution allowing for the removal of alerts and flags, true task organization and filtering all the while updating the referral order in Centricity and meeting CMS guidelines of closing the referral loop (CMS 50v5). This is a completely integrated product with its own set of reports.

Please feel free to email me at [email protected]. I look forward to hearing from you.

Posted : September 10, 2018 9:51 am

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