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Remove usernames from available recipient list CPS10

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

6 Posts

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bboswick

(@bboswick)

Posts: 29

Trusted Member

Topic starter

Does anyone know how to remove users from the list of available names when sending a flag? I've tried inactivating the users, but they are still showing up in the list.

TIA

Posted : October 19, 2012 9:37 am

kwolfe

(@kwolfe)

Posts: 63

Trusted Member

I had the same issue so I also unchecked the user's Chart Contributor option in user management.

Posted : October 22, 2012 1:16 am

bboswick

(@bboswick)

Posts: 29

Trusted Member

Topic starter

I tried that as well, but they still show up. I am running out of ideas. Thanks for the reply though.

Brian

Posted : October 22, 2012 1:30 am

Tessa

(@tessa)

Posts: 52

Trusted Member

It's a known issue with CPS - hopefully it's fixed in the new SP. Wah, wah.

Posted : October 23, 2012 8:43 am

Debi Mitchell

(@debi391560)

Posts: 38

Trusted Member

Please make sure you open a service request with GE -- they fix issues based off the number of reports -- so it is important you report it -- tell the tech you here this si a "known issue" and add you to the list

Posted : October 29, 2012 11:27 pm

schinn

(@schinn)

Posts: 23

Eminent Member

The only way I've been able to remove them from the EMR lists is to use a sql query to update the USR table in the db.

Really irritating that I have to get into the db to update information which I've already updated in the software.

Also had to do the same thing with provider's credentials/license #'s/etc... otherwise you lose that info even though you've entered it and saved in the software. We thought we were going crazy swearing we'd entered them already and yet it wasn't showing up the next time we opened the provider reg info...

Posted : November 2, 2012 7:53 am

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