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Hi Everyone,
Does anyone know of a report that they're currently able to run that will allow us to see activity on the back end? Maybe a query that I can execute in the database?
We'd like to be able to see any documents removed/routed off a providers desktop and by who.
Thanks,
AC
Posted : September 22, 2016 6:36 am
I don't think this is possible. My understanding is that once a document is removed from a Desktop, the entry is removed from the DOCROUTE table and the action itself is not stored in the database.
Posted : September 26, 2016 5:29 am
You can verify if this is the case by turning on SQL Tracing and performing the action and then checking the trace file to see if it put the data anywhere.
Posted : September 26, 2016 5:32 am
