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Report for Removed Phone Note Documentation

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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gpincomb

(@gpincomb)

Posts: 278

Reputable Member

Topic starter

We have a phone note that had information in it and then was placed on hold. Later another user went in and removed much of the previous information, then signed the phone note. Is there a report or query that can be run to show what the information was prior to it being removed or what was removed from the phone note?

Posted : January 14, 2016 10:56 am

jfitzmd

(@jfitzmd)

Posts: 419

Reputable Member

No

Posted : January 14, 2016 11:01 am

Marketing Committee

(@marketing_committee)

Posts: 358

Reputable Member

Nope unless you have a database backup between the two times. You can restore to a test sql server get in a gather what you need so it can be recreated. I've had to restore in the past because of situations like you explain. Besides disaster recovery its one of the reasons we run sql log backups every 15 minutes.

Posted : January 16, 2016 1:05 pm

Sam

(@sam)

Posts: 371

Honorable Member

Like others have said above, I don't think there is much you can do for recovering or viewing that data. Just-in-case, below is a list of the items/options you can check to look for data/info that is otherwise hidden in a chart.

Chart Access Report

Used to see who has "touched" the patient's chart

Open the Patient's Chart
Click on Print
Select Clinical Lists folder
Select Chart Access Report
Set your date range
Click the binoculars icon, and select all users
Click Preview to run/view the report

Show Contribution Text in Note

Used to see who made changes to a particular document in a patient's chart

Open the Patient's Chart
Find the Document you wish to investigate
Right-click the document and select "Show Contribution Text in Note"

The text will display as Red Text in the document. When you're finished, right-click and de-select the "Show Contribution Text in Note", otherwise it will show for every document you look at until you turn it off.

Audit Reports

Other areas that may help, are the Audit Reports. These are located in the Chart Reports->Reports->MedicaLogic Folder->Audit Reports Folder

Posted : January 18, 2016 3:37 am

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