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Restarting JBOSS due to users locking up, etc.

CPS, C-EMR, PM

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Anonymous

(@Anonymous)

Posts: 0

New Member Guest

Topic starter

We are on 10.3.1 and have users who are essentially locking up or the system is logging them off. We have been advised by GE that the error messages that staff receive resulting in the freezing or shutting down, are known issues. Their suggestion is that we restart JBOSS every night. Is anyone else restarting JBOSS on a daily basis or having similar issues?

Posted : October 31, 2012 3:17 am

DavidShower

(@davidshower)

Posts: 1255

Noble Member

We are an EMR 9.5 shop and we bounce JBoss every hour (which is probably a little excessive) but we don't have any issues (knock on wood).

David Shower

OU Tulsa School of Community Medicine

Posted : October 31, 2012 7:40 am

Anonymous

(@Anonymous)

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New Member Guest

We experience freezing of many different flavors on a daily basis. We are still on 10.1.2.211.

In addition to the ridiculous workstation system requirements (4GB of ram (on a 32-bit system which cant even use 4GB) dedicated video with lots of video ram) GE has also recommended to us to restart the JBOSS server every night. I did that for a while, then once a week, and now I have stopped. Why? Because it didn’t make any difference! We still had (have) the same freezes and issues when restarting it every night.

In the last few months I have had many unhappy conversations with GE support and one thing a lot of them said is that 10.1.3 is supposed to fix a ton of stuff. I am not so convinced!

Unlike CPS 10 on SQL the oracle EMR (9.5 and below) has been solid as a rock for us for 10+ years, so I suspect that is why you are not having problems with it.

Posted : October 31, 2012 8:27 am

gibsonmi

(@gibsonmi)

Posts: 827

Prominent Member

In our experience, 10.1.3 actually fixed the DTS service, but nothing else is noticeably different from previous service packs

Posted : October 31, 2012 9:55 pm

DavidShower

(@davidshower)

Posts: 1255

Noble Member

Sacramento_Heart said:

Unlike CPS 10 on SQL the oracle EMR (9.5 and below) has been solid as a rock for us for 10+ years, so I suspect that is why you are not having problems with it.

We had all kinds of problems with CWS in 9.2 - the move to JBoss in 9.5 made it much better but we did have some early issues. I can't remember what they were but JBoss has been much more solid that the previous CWS back end.

Posted : November 1, 2012 12:03 am

jhuckaby45

(@jhuckaby45)

Posts: 65

Estimable Member

I started rebooting our JBoss server every night a few months ago and noticed some performance and stability improvements. I also have our terminal servers rebooting every night. Our database server reboots every Saturday. All of these reboots did seem to help some. The biggest improvement I've seen was with SP3 which I installed a few weeks ago. JBoss is using a third of the RAM it was, the CPU usage is much less as well. In my experience 10.1.3 has resolved a good many performance and stability issues.

Justin

Posted : November 1, 2012 12:04 am

Anonymous

(@Anonymous)

Posts: 0

New Member Guest

jhuckaby45 said:

I started rebooting our JBoss server every night a few months ago and noticed some performance and stability improvements. I also have our terminal servers rebooting every night. Our database server reboots every Saturday. All of these reboots did seem to help some. The biggest improvement I've seen was with SP3 which I installed a few weeks ago. JBoss is using a third of the RAM it was, the CPU usage is much less as well. In my experience 10.1.3 has resolved a good many performance and stability issues.

Justin

DavidShower said:

We had all kinds of problems with CWS in 9.2 - the move to JBoss in 9.5 made it much better but we did have some early issues. I can't remember what they were but JBoss has been much more solid that the previous CWS back end.

We dont (yet) use the CWS. We have yet to upgrade to 10.1.3, I plan to do it in the next few weeks. Having to reboot servers that often means something is wrong (ie memory leak, whatever) I AM however glad (even excited/optimistic) to hear that it fixed some issues for you, so fingers crossed!

Posted : November 1, 2012 12:44 am

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