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For the last 6 months we have been bringing our depts up on order entry for office visit/procedures. Sometimes we have duplicate charges show up but they weren't duplicated in the office visit. We have an SR with GE and they are stumped, don't know why that's happening.
Has anyone else experienced this? If so, did you find what is causing it?
Thanks,
Linda
Posted : April 30, 2015 9:48 am
We have had this off and on since last year when we went to CPS 12. I had a few SRs which were looked into but was told finally they couldn't reproduce it on demand so they would be closing the SR. They just keep telling me (when I open a new SR with this) that since it cannot be reproduced on demand, they can't help.
Posted : April 30, 2015 10:07 am
We had examples where 2 charges would duplicate hundreds of times when retrieved into billing. If you are on SP12 SP8 GE as a script that fixed our issue.
Posted : April 30, 2015 1:54 pm
