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SP12 Dragon 360 Blackbird

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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Beth Ann

(@beth-ann)

Posts: 135

Estimable Member

Topic starter

Hello;

I am checking to see if anyone is currently using Dragon 360 and Blackbird successfully on EMR 9.8 SP12.

Thank you in advance for your assistance.

Posted : July 19, 2016 4:53 am

Marketing Committee

(@marketing_committee)

Posts: 358

Reputable Member

No problem with CPS12 SP12 and Dragon but I don't think my docs use Dragon with Blackbird much if ever. What issue are you running into with Blackbird and Dragon?

Posted : July 22, 2016 6:57 pm

Beth Ann

(@beth-ann)

Posts: 135

Estimable Member

Topic starter

We are getting ready to put EMR 9.8 SP12 in our training environment within the next few weeks we will also be testing Dragon 360, which in production SP11 crashes EMR when ever the providers attempt to dictate into an "Annpend", "Flag" or "Letter", we understand this crashing will be corrected for Dragon with SP12.
Are you finding any slowness issues since installing Blackbird? Also are you running on a local client or Citrix.

Thank you in advance for your help.

Posted : July 25, 2016 6:00 am

Marketing Committee

(@marketing_committee)

Posts: 358

Reputable Member

I never ran SP11 in Production but I'm pretty sure I heard GE fixed the crashing issue with Dragon.

As for Blackbird its usually pretty fast and doesn't slow anything down if you don't open it. If you do open it like I said its usually fast but I have seen it take its time sometimes. I haven't don't a lot of research yet to see if its slow waiting on IMO and blackbird or slow because of the MEL. Sorry I don't have a better answer at the moment.

Posted : July 25, 2016 2:11 pm

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