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Service Pack 4

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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marylongcore

(@marylongcore)

Posts: 54

Trusted Member

Topic starter

Has anyone loaded SP4 yet? If so, have you encountered any issues related to that installation?

Thanks, Mary

Posted : June 4, 2013 12:58 am

DavidShower

(@davidshower)

Posts: 1255

Noble Member

We installed it in late April as part of the early adapter program. Didn't have any issues and we had never installed SP2 or SP3 either. Seemed to cut down on our crashes. Only issues we have come across is that when you are in the graph function, clicking the predefined button and using those 0-36 month graphs are showing the old CDC graphs rather than the WHO graphs and an issue with the EMR browser window. We have to have "use plugin" chosen in the Internet options of Adobe Reader to make it work right.

Posted : June 4, 2013 4:19 am

marylongcore

(@marylongcore)

Posts: 54

Trusted Member

Topic starter

Thanks, David. Did GE try to fix the issue with the growth charts? This could be a show-stopper for us, as we have several pediatric groups.

Posted : June 4, 2013 9:58 pm

DavidShower

(@davidshower)

Posts: 1255

Noble Member

No, they just said to not use the Predefined function for under 2 year olds at this time.

Posted : June 5, 2013 1:47 am

marylongcore

(@marylongcore)

Posts: 54

Trusted Member

Topic starter

Ouch - that hurts. I don't look forward to being the messenger for that particular little tidbit to our pediatric clinics. Seriously, thank you for taking the time to respond and give us a heads-up!

Posted : June 5, 2013 10:51 pm

DavidShower

(@davidshower)

Posts: 1255

Noble Member

I was actually surprised some were using the predefined instead of the Growth Charts. The majority of our Peds docs use the Growth Charts.

Posted : June 5, 2013 10:52 pm

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