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Topic starter
Hello,
Generally once or twice a week we get a ticket for a slow moving chart. When trying to open an encounter it can sometimes take 30 seconds to a minute or even more with a few select patients for the document to load. Most of these patients do have decent sized problem/med lists. We are running CPS 12.
Does anyone else get this issue? If so how do you solve this issue or at least speed these charts up some?
Would GE be of any help with individual patient chart speed issues?
Thanks for any help.
Posted : December 22, 2014 8:17 am
We had the issue with large charts when we went to EMR 9.8 and GE ran a script to compress the larger charts in order to speed up launch time. Hope that helps.
Posted : December 22, 2014 9:36 am
Topic starter
Thank you mcarlo.
Posted : December 22, 2014 9:37 am
One of our sites is experiencing an almost identical issue. They are on CPS12, SP4. We are investigating the possibility of "archiving". Mcarlo, when you say compressing, are you by any chance referring to archiving?
This is an excerpt of what archiving does:
How ArchiveObs tool works
ArchiveObs tool searches the database for patient charts with observations
exceeding the maximum you set (default is 3000 observations).
When the tool encounters a chart exceeding the limit, it reduces the number
of observations pulled across to the client (nLimit default is 1000), while
making sure that a critical percentage of each observation heading is
represented.
Posted : December 22, 2014 9:45 am
Topic starter
tdimitrov,
I actually just saw this same post/excerpt and am curious if we have run this script.
Thanks
Posted : December 22, 2014 9:49 am
After seeing mcarlo's post I've opened a ticket with GE to see if this script exists for cps 12. I'll post back what happens.
Justin
Posted : December 23, 2014 12:56 pm
What happened Justin?
Posted : January 23, 2015 8:59 am
i would also like to know. Any updates?
Posted : January 29, 2015 5:47 am
mcarlo, any updates on what you meant by compressing large charts?
Posted : January 31, 2015 8:30 pm
Any updates if this script exists for CPS 12?
Posted : June 10, 2015 6:31 am
Does this occur when you create a new blank document (without any forms), or is it only when creating a new update that contains forms?
If it's the latter, your slowness may be a combination of a lot of patient data and a form filtering through all that data for some reason. Try to isolate which form is doing all the slow processing on load. Start with a blank update and add one form at a time, timing how long it takes each one to initialize.
If you can find a form that is causing your slowness, you could use a MEL trace to figure out exactly what it's doing. That might help you isolate which piece of patient data (problems, medications, etc) you need to minimize in your database. OR, if it's an internal form, you may be able to modify the form.
Posted : June 23, 2015 9:03 am
