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Slow install

CPS, C-EMR, PM

Last Post by Anonymous 1 second ago

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jessicaw

(@jessicaw)

Posts: 434

Prominent Member

Topic starter

We have been experiencing incredibly slow install times lately with GE. It is taking on average 30 min to get installed. Anyone have any experience with this and have an idea of why it is now taking so long? And how to fix it?

Posted : July 9, 2015 5:01 am

jkratzer

(@jkratzer)

Posts: 138

Estimable Member

Which version of EMR/CPS are you using?

The latest CPS installer is the largest installer I have seen with a GE product. (CPS 12.0.7 is 339mb)

It takes time for it to download/extract/install.

The larger the installer, the longer it will take.

With the newer installers of CPS it uninstalls the older one first. This adds to install time.

Check your network between your server and the machine you are installing it on.

Also check the speed/performance of the machine you are installing on. If it is low on memory that can affect the install time.

Posted : July 9, 2015 6:12 am

Marketing Committee

(@marketing_committee)

Posts: 358

Reputable Member

jkratzer is right network speed can make a big difference and the speed of the client workstation it's self makes a difference. Might I ask how long it takes for the installer to even come up vs how long it takes to install once the installer pops up?

Posted : July 13, 2015 6:04 pm

glamontagne

(@glamontagne)

Posts: 89

Estimable Member

GE recommends a 1 Gbps network connection between clients and the server. Our newest computers with the most memory and better processors install Centricity faster than our older machines.

Posted : July 20, 2015 7:37 am

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