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Topic starter
We are currently on version 11. We are having a lot of providers complain about the Smart List.
Our providers have created their own custom problem lists. However when they search for a diagnosis the list only brings up 5 options to choose from. Is there a way to scroll down that list or to get additional options on their custom list.
I appreciate you time.
-Katie Kopp
Clinical IT-RN
Posted : June 4, 2014 12:12 am
We are having the same issue with version 12, along with issues searching the reference list. My providers are telling me that it is quicker for them to use Google to find the diagnosis they are looking for. Hopefully GE will fix these issues with the problem lookup.
Posted : June 4, 2014 2:07 am
Topic starter
Great....
I heard that there was a patch for the smart list. We are upgrading gto 12 next month. I hope the patch rumor is true.
Posted : June 4, 2014 2:20 am
We just upgraded to 12 from 10 and the search function is bad. It has only been 3 days and my physicians hate it. They want it to work like Google and it is far from it. Let's hope they add a fix soon.
Posted : June 4, 2014 2:30 am
Topic starter
Wonderful...
I am keeping my fingers crossed that they have something fixed by our update in July.
I am getting badgered by one physician and he just won't let it go.
Posted : June 4, 2014 2:35 am
We are having the same issues with EMR 9.8. Our providers are having a terrible time with the reference list not pulling in anything or pulling in something really obscure. Some of my providers have resorted to finding the code on-line and then just entering it into the search field in the EMR. Hopefully GE will fix soon. In the meantime, would love to hear if anyone has any tips on making this easier.
Thanks,
Betsy
Posted : June 4, 2014 2:37 am
On CPS 12, same experience. We were told at CHUG this was a 12.1 project slated for August/September release.
Posted : June 4, 2014 3:36 am
Topic starter
I sure hope so 
Posted : June 4, 2014 3:58 am
At least on the CEMR side, once you get 9.8 Service Pack 3 the Problem search improves with ICD-9 keywords anywhere in the description. It should be in GA shortly. Not sure how CPS lines up with SPs.
On your own Custom Lists, you can hit the down-arrow to scroll through the full list (albeit you'll still get only 5 ONCE you start typing).
Posted : June 4, 2014 6:14 am
Topic starter
Thank you all for the help. With your comments and ideas I have calmed our physicians down. Much appreciated.
Posted : June 4, 2014 7:28 am
On a similar topic, how have folks using Med Overrides been experiencing their upgrades? It seems in testing that most every patient needs overrides reset when a note is signed, regardless as to whether a med was previously addressed.
Don't know if these are better and more sophisticated interaction checks, or just noise. They seem to reference new items.
Posted : June 4, 2014 10:17 pm
Does anyone have some really good documentation on the smart list? Here are some questions that I'm wondering about:
1. How is the smart list filled? User specific, location, or global? All three?
2. Where is the smart list stored? I've found a table called "MostUsedProblem" that was added when we upgraded from CPS 10 to CPS 12 that seems like it could be used for this.
3. Can the smart list contain default end dates? Makes managing the patient's problem list easier for acute problems.
4. Does the smart list search the other custom lists?
As it is now, I don't think the smart list will really work for our clinics, but we're struggling with the reference list. We are also getting crashes every now and then when adding problems, so our providers are reaching the breaking point.
Posted : June 4, 2014 11:35 pm
We are currently on CPS 11.1.2.153 and going to CPS 12 this month. Along with the search process being crazy the other concern we have is that it is presenting diagnosis codes that are not valid. For example, due to the way the provider may be searching, showing 596.5 as a valid option, when that is not a valid diagnosis code because it has to have a 5th digit...596.51 - 596.55 or 596.59. So we have providers selecting these invalid codes for orders for lab and/or xray and when it hits our LIS system those depts are getting flagged that it isn't a valid diagnosis.
Posted : June 5, 2014 12:12 am
We are having the valid code issue as well, and it is causing major issues with our coders and billers.
Posted : June 5, 2014 12:25 am
jamesedward said:
On a similar topic, how have folks using Med Overrides been experiencing their upgrades? It seems in testing that most every patient needs overrides reset when a note is signed, regardless as to whether a med was previously addressed.
Don't know if these are better and more sophisticated interaction checks, or just noise. They seem to reference new items.
We also noted in our testing that the med overrides were over alerting. We realized that it was not retaining any of our previously entered overrides, so constantly prompting for new ones each time. We're turning off the override requirements before upgrading.
Posted : June 19, 2014 2:05 am
