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CPS, C-EMR, PM

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Anonymous

(@Anonymous)

Posts: 0

New Member Guest

Topic starter

EMR 9.2 getting error: COULDN'T FIND THE SYMBOL: _MLErrFile

while navigating charts. Typically seems to happen after opening a few charts, but has occurred during an update on occasion. Use is sometimes locked or kicked out of Citrix/EMR session. GE tells us it is a Citrix issue, our Citrix team says it's an application issue and our DB admin doesn't know what it is.

Has anyone seen this and/or can you provide some direction toward resolution?

Regards,

Paul Atkinson, M.S.
Senior Informatics Consultant
Community Health Network
7155 Shadeland Station
Indianapolis, IN 46256

Phone: 317.621.2885
Fax: 317.621.7609
Mobile: 317.714.2652
[email protected]

Posted : July 12, 2012 11:16 pm

DavidShower

(@davidshower)

Posts: 1255

Noble Member

In my EMR 9.5 system, _MLErrFile is the location of the mlerrlog.txt and I see it referenced in mlBase.dll, mlDbLib.dll and mlBase.map and then you can change the location by uncommenting and editing a line in mlsetvar.txt. Maybe a permissions issue or a missing file? Or mlsetvar.txt got changed and it's pointing at a non-existent or permission denied area?

David Shower

OU Tulsa School of Community Medicine

Posted : July 13, 2012 1:41 am

Anonymous

(@Anonymous)

Posts: 0

New Member Guest

Topic starter

Thank you, David. I will pass this along to our DBAs.

Paul

Posted : July 13, 2012 3:21 am

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